Visitors & Patients
To make your experience at Atoka County Medical Center as convenient and worthwhile as possible, we offer patients and visitors the following information and resources:
Q: How do I access my medical record?
A: Your signature is necessary for the release of your medical record. This may be done in person at the ACMC Medical Records Department, or it may be done by mail or fax. If you choose to sign for and obtain your record in person, we do ask that you call to schedule an appointment in order to minimize any waiting time on your part. Please bring picture identification with you. To have a release form mailed or faxed to you, call (580) 889-3333 or fax your request (580) 889-9753. We will then send you the proper paperwork, and when the form is completed and returned to us, we will copy and mail your record.
Q: Is my blood type on file?
A: Your blood type is on file only if you received a blood transfusion at ACMC. Otherwise, there would have been no reason for you to incur the additional expense of having your blood type determined.
Tobacco Use Rules for Healthcare Facilities
These rules promulgated by the Board of Health and signed by the Governor became effective July 1, 2002.
- Nursing Homes and Specialized Facilities
- Continuum of Care and Assisted Living Facilities
- Residential Care Homes
- Emergency Medical Service Vehicles
Soon after discharge, you may receive a survey in the mail from Nation Research Corporation. Please take time to complete the survey. Your opinion about our hospital is important to us. Your healthcare is our priority. To determine where improvements are needed, this hospital partakes in the Hospital Consumer Assessments of Health Providers and Systems (HCAHPS). The HCAHPS survey measures your satisfaction with quality of your care. It is designed to be a standardized tool for measuring and reporting satisfaction across all the hospitals in the U.S.
After you are released from the hospital, you may be selected to participate in the HCAPS survey. The survey asks multiple choice questions about your stay. Please take time to fill out the HCAHPS survey; your feedback is valuable! The HCAHPS survey was designed by CMS/Medicare to improve the quality of healthcare.
You are part of the team.
COMMUNICATE – It’s your health; don’t be afraid to ask questions.
PARTICIPATE – You are the center of your healthcare team, so ask questions about your condition, medications, and treatment plan.
APPRECIATE – There are people in the hospital who need urgent care; please be patient as doctors, nurses, and aides attend to everyone.
At Atoka County Medical Center, we accept most major insurance plans. Please contact your insurance company or you may call our office at (580) 889-3333 to find out if we accept your plan.
If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience, we accept cash, checks, Visa, MasterCard, Discover, and American Express.
- Financial Assistance Policy
- Charity Application
- Atoka County Medical Center Standard Charges
- Atoka County Medical Center Shoppable Services
If you have a question related to your bill or insurance, please contact our billing specialists at (580) 889-3333.